What is AutoPay?
AutoPay is an easy, convenient way for Quik-Tik subscribers
to pay for their monthly pass. With Auto-Pay, you never have to worry
about missing a payment - no checks, no stamps, no worries. Your monthly
pass is billed automatically. As a Quik-Tik customer, you authorize
NJ TRANSIT to charge your credit card each month for the value of the
pass mailed. With AutoPay, customers don't even need to send their
monthly statement to the remittance address. Best of all, you can always
order the correct pass and be charged the correct amount - Quik-Tik
enables you to change, suspend, or cancel your monthly pass order or
even change the credit card you want NJ TRANSIT to charge.
The payment due date is listed on the Quik-Tik invoice - typically on or about
the 10th business day of the prior month. NJ TRANSIT will use the authorization provided
during enrollment, or during subsequent changes by the user, to initiate the
credit card payment each month.
Remember, if the invoice amount is to be paid partially by another payment
method (e.g. Transit Benefits programs) then that portion of the payment must be remitted to NJ
TRANSIT and be credited to the account prior to the charge date noted on the
bottom of the mailed invoice.
What payment methods are accepted for Quik-Tik?
Quik-Tik offers convenient payment options. We
accept American Express, Discover, MasterCard, or VISA credit cards,
and check cards with the MasterCard or VISA logo. To ensure uninterrupted
service, we ask that you limit changing the credit card used for
payment to three times per year. Note: Every time you change your
credit card, you will be required to acknowledge the terms and conditions
associated with your credit card usage. In addition, you may apply
Transit Benefits payments toward your balance.
How can I use Transit Benefits programs?
After you establish a Quik-Tik account, you can begin using Transit Benefit
programs to defray commuting costs. There are several different programs available - please check with your employer
to determine the details of the program you are enrolled in. Learn More
Transit Benefit Vouchers
If you receive Transit Benefit vouchers, such as TransitCheks, valid for transportation purchases, here's how to use
them through QuikTik:
When you receive your pass each month, there is a payment coupon at the
bottom of the mailer the pass is attached to. Simply tear off that coupon and return it along with your vouchers in
the return envelope included with your pass. Be sure to write your name and QuikTik account number
on both the front and back of the vouchers. The vouchers will be applied to your QuikTik account and
you will be charged only for any remaining balance provided they are received by the due date printed on your invoice.
If received by the due date, any remaining unpaid balance will be charged to your credit card. If received after the
due date, your credit card will be charged for the unpaid balance and the vouchers received will be applied to future
Transit Benefit Credit Cards
QuikTik enrollment requires the use of only one credit card for payment. The credit card provided
and maintained on file must have sufficient funds available on the payment due date printed on your invoice to pay
for the entire unpaid account balance. Many employers allow the withholding of additional post-tax funds to allow the
full cost of the pass to be available on these cards. It is your responsibility to ensure that the card is
adequately funded on the due date. Please consult your employer to ensure that sufficient funds are available on the
card or the payment will not be accepted.
When will my credit card or check card be charged?
The payment due date is
listed on the Quik-Tik invoice - typically on or about the 10th business day of the prior month. The actual credit card charge will be
reduced by any account credit at the date of processing. NJ TRANSIT
will use the authorization provided during enrollment, or during
subsequent changes by the user, to initiate the credit card payment each month.
Splitting payments between two or more credit cards: If your card on file does not have sufficient funds available In order to fully cover the price of your monthly pass, you may make supplementary payments through your on-line QuikTik account using a different credit card, or multiple different credit cards. Simply log into your account and select the "Make Payment" option located at the bottom of your screen.
Ensure that you make any required supplemental payments before Payment Due Date on your QuikTik invoice; your supplemental payment should reduce your amount due to the level authorized on your primary card, which will be processed through AutoPay to complete your payment.
Can I return my ticket for a refund or credit?
Yes. Simply mail your pass and invoice in the pre-addressed return envelope provided. If you
don't need your pass, be sure to return it immediately. The non-refundable $3.00 processing fee, however, will be applied
even though your pass has been returned. You will be responsible for payment of this $3.00 fee.
If we receive your pass after the billing has been processed, we will credit your Quik-Tik account.
For a wholly unused pass (postmarked prior to the first of the month) you'll receive full account credit. For a
partially used pass (postmarked after the first of the month of validity), you will receive a partial credit on
your account in accordance with NJ TRANSIT Tariff and Refund Policy. In either case, the non-refundable $3.00
processing fee will not be credited to your account or refunded. For details,
view our Ticket Refund Information.
Full and partial credits will be applied to the subsequent invoice. Refunds
to your billing credit card will only be issued on request at the cancellation
of your Quik-Tik account.